To service Singapore, the growing economic center in Southeast Asia, ABB opened a service center on Jurong Island as part of a strategic move to be closer to customers on the industrial island off Singapore’s southwestern coast. The service center will offer engineering, consulting, modernization and maintenance services and training for various ABB products. ABB has revenues of around US$800 million in Singapore and employs over 1,200 employees across four locations.
“Service is a major growth area for ABB. Over the past two years, ABB has made significant investments in service around the world, primarily through investing in our people, as well as developing our offerings through R&D,” said Haider Rashid, country manager of ABB in Singapore. “This new service center is an important milestone for us, demonstrating our commitment to Singapore and to our customers here.”
“The service center reflects an increasing sophistication in our service offerings and brings us much closer to our customers, enabling us to better understand their evolving needs, and help them reap more value from their capital investments,” added Bertil Brandin, ABB’s head of service in Singapore. “The facility will provide fast and efficient response to customers around the clock and full access to ABB’s power and automation expertise.”
ABB recently won its first service order to be conducted through the new center. The order, worth US$1.3 million, includes products and services from across the ABB portfolio to a customer on Jurong Island.