Continuing to expand its logistics network, Graybar Electric, St. Louis, opened it eleventh regional distribution center Aug. 20 in Charlotte, N.C. Graybar will use this 158,000-square-foot distribution center to provide next-day service to customers in North and South Carolina.
Each of Graybar's regional distribution centers maintains a multimillion-dollar inventory of electrical, communications and data supplies and equipment. The centers serve as replenishment and shipping facilities for Graybar's 292 branches. When Graybar's logistics network is complete early next year, the distributor will have 16 regional zone warehouses strategically placed nationwide and will be able to ship orders to 98 percent of its customers within 24 hours.
Sales and customer-service functions, as well as counter and will-call service continue to be handled out of Graybar's eight branches in the region. Inventory to serve customers' same-day needs is maintained in these branches close to Graybar's customers. The regional zone warehouse enables the company to enhance its customer service by consolidating orders for next-day delivery and by stocking slow-moving and hard-to-find items — those not required every day by its customers.
In addition to the Charlotte facility, Graybar operates regional zone warehouses in Dallas; Atlanta; Chicago; Fresno, Calif.; Cranbury, N.J.; Stafford, Texas; Taunton, Mass.; Youngstown, Ohio; Puyallup, Wash.; and Rogers, Minn. Additional regional zone warehouses are scheduled to open this fall in Springfield, Mo., and Cincinnati, Ohio. The company plans to open zone warehouses in Tampa, Fla.; Phoenix; and Richmond, Va., early next year.
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