City Electric Supply recently opened a branch in Greenville, NC, a college town home to East Carolina University, residential neighborhoods and a thriving local industry. “Every type of customer surrounds us. We have a state university, plenty of industrial plants, and a lot of residential and commercial customers as well,” said Branch Manager Glenn Walston in the release.
Glenn Walston also gets to do his job every day with his son, 22-year-old Michael Walston. Michael Walston got into the electrical industry before graduating from high school and now has more than five years of experience in the industry.
Not only do father and son get to work with each other every day, but this branch also has a special store manager, Danny Boyd, who is well-known in the Greenville area. Boyd has over 20 years of experience in the industry, which includes working with electrical contractors.
“CES was my first choice because I was allowed to keep my core team together. Plus, it’s a large company that still has the atmosphere of a family-owned, mom-and-pop company. I like that each branch sort of stands on its own,” Glenn Walston said in the press release.
For Glenn Walston, CES came as a new beginning. With over 30 years of experience in the industry, Walston started as a computer programmer for a local supply house. Later, he decided to grow into an operations manager role before deciding to transition into sales. Glenn knew that when he made the move to CES a little over a year ago, that it was the right decision.
This group in Greenville includes a mixture of youthful guys and skilled veterans who are ready to take the store to new heights. “Our employees are what makes this branch unique. We have a combined 65 years of experience in this industry, with a mixture of youthful energy as well as veteran experience, which makes us different from anyone around here,” said Glenn Walston in the release.
When describing goals for the branch, he wants to keep them centered around outstanding customer service, something CES is known for. The willingness to serve others is what sets the foundation for success. “We’re very customer-oriented. You’re not going to walk in the door and not have someone speak to you. We’re going to greet you even if we can’t wait on you right away,” he added.