“Over the last 110 years, we’ve remained focused on one priority — customer success, which is built on trust,” said Charles Loeb, third-generation president and CEO, in the press release. “Within these walls, the word ‘trust’ means more than any other. Anyone can sell materials. We pride ourselves on delivering unmatched service and the best possible customer experience.”
Loeb Electric’s cross-disciplined employees focus on key services including material supply, project management, logistics support and customer solutions to be an essential part of their customers’ success – what they call “customer centricity.” “Customer centricity through trust, expertise and innovation is where we shine,” says Loeb, who took the reins in 1982 in the company's senior leadership role after starting his career at the Loeb Electric counter.